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Terms & Conditions

Here’s the updated Terms and Conditions with the new services included:

Last Updated: 11/21/2024

Welcome to Tutorium. These Terms and Conditions (“Terms”) govern your access to and use of the Tutorium mobile application (“App”) and its services. By downloading, installing, or using the App, you agree to comply with and be bound by these Terms.

If you do not agree to these Terms, you must not use the App.

1. Acceptance of Terms

By accessing and using the App, you:
1.1 Represent that you are at least 18 years old or have obtained parental or legal guardian consent if you are under 18.
1.2 Agree to abide by all applicable laws and regulations in Qatar related to the use of this App.
1.3 Acknowledge that these Terms constitute a binding agreement.

2. Services Provided

Tutorium provides the following services:
2.1 Booking School Classes: Users can book online or offline private or group school classes with selected teachers based on availability.
2.2 School Supplies Delivery: Users can purchase school supplies from various shops listed on the App, with delivery services included.
2.3 School Uniform Tailoring: Users can order tailored school uniforms through registered tailoring shops on the App.

The App serves as a platform to facilitate these services and does not directly provide teaching, supplies, or tailoring services.

3. Account Registration and Usage

3.1 Registration: Users must create an account by providing accurate and complete information, including a valid email address and phone number.
3.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials. All activities conducted through your account are your responsibility.
3.3 Account Suspension or Termination: We reserve the right to suspend or terminate any account that violates these Terms or engages in unauthorized activities.

4. Class Booking and Payments

4.1 Booking Process: Users can browse teacher profiles, select preferred time slots, and confirm bookings upon payment.
4.2 Payment Methods: Payments for classes must be made securely through the App’s payment gateway.
4.3 Cancellation Policy:

  • Cancellations made more than [Insert Timeframe] before the class start time will receive a full refund.
  • Late cancellations or no-shows may result in partial or no refunds.


5. School Supplies and Delivery

5.1 Product Listings: Supplies listed on the App are provided by third-party shops.
5.2 Order Processing: Orders are subject to availability, and delivery times may vary based on the shop and location.
5.3 Refunds and Returns: Refunds or returns for purchased items are subject to the shop’s policy.

6. School Uniform Tailoring

6.1 Tailoring Services: Tailoring services are offered through registered tailoring shops listed on the App.
6.2 Measurements and Fittings: Users must provide accurate measurements or visit the tailoring shop as per the service terms.
6.3 Delivery Times: Estimated delivery times will be communicated at the time of order confirmation.

7. Prohibited Activities

Users are prohibited from:
7.1 Misusing the App for fraudulent purposes.
7.2 Sharing or reselling services booked or purchased through the App.
7.3 Violating applicable laws in Qatar.

8. Liability

8.1 The App is a platform and is not responsible for disputes, damages, or losses related to services provided by third parties.
8.2 Users and service providers are responsible for resolving disputes independently.

9. Intellectual Property

9.1 All content on the App, including text, graphics, and logos, is protected by copyright laws.
9.2 Users may use the App solely for its intended purposes.

10. Privacy and Data Protection

10.1 By using the App, you consent to the collection, use, and storage of your personal data as outlined in our Privacy Policy.

11. Changes to Terms

11.1 We may update these Terms from time to time. Continued use of the App constitutes acceptance of the updated Terms.

12. Governing Law and Dispute Resolution

12.1 These Terms are governed by the laws of Qatar.
12.2 Any disputes arising from these Terms will be resolved exclusively in the courts of Qatar.

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